Shipping policy

Shipping Policy

Processing time Orders are processed within 1–3 business days. You will receive a confirmation email with tracking information once your order has shipped.

Delivery times Standard shipping: 5–12 business days after processing. Delivery times may vary depending on your location and customs processing.

Shipping costs Shipping costs are calculated at checkout based on your location and order size.

Order tracking Once your order ships, you will receive an email with a tracking number. Please allow 1–2 business days for tracking information to update.

Customs & duties For international orders, customers are responsible for any applicable customs duties or import taxes charged by their country.

Lost or delayed packages If your order has not arrived within 20 business days, please contact us at heimverk.store@gmail.com and we will investigate and resolve the issue.